Real-World Case 21.1

Real-World Case 21.1

Kelly was a new coder who had never held an HIM job before. She had just graduated from college and passed her RHIT when she was hired by a local clinic and was so excited to start working. A few weeks later, her manager asked to meet with her. The manager closed the door and told Kelly that she wanted her to code charts for a particular procedure using two codes instead of one so the reimbursement would be higher. The manager then proceeded to divulge information that the clinic was struggling financially so anything extra would help. Kelly got the impression that if she did not comply they would let her go; and she really needed this job. Also, since it was her boss asking, she felt obligated to do as she was told.

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Question: Read the Real-World Case 21.1 (at the end of Chapter 21). Summarize the case in a few words. What are the ethical issues associated with this case? Identify a few things the hospital can do to prevent the unethical behavior. Discuss Ms. Brown’s potential ethical cultural shock by learning who she was and meeting family and friends who she does not remember. Think in terms of religion and cultural bias or prejudices.