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Procedures for Filing Patient Complaints

Could you please help with the following question.

Mrs. Smith had a terrible experience during her hospital stay. The food was cold, her pain was extreme, and she thinks she went home too early. Whom should she contact to file a complaint and what will happen after she files a complaint?
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https://brainmass.com/health-sciences/topics-in-health-and-wellness/procedures-filing-patient-complaints-412260
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The person to whom Mrs. Smith should file a complaint is largely dependent on the type of hospital service that Ms. Smith was receiving. Due to the fact that Ms. Smith was in a patient care unit during the time that she experienced the terrible service, the …

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