Unfortunately, we have all had to sit through bad training programs. Most formal training in the classroom type setting is done by HR. Many HR personnel are certified trainers for that reason. The departmental manager is heavily involved in other types of training.
One type of training that is a manager’s priority is training for correcting performance problems. A manager is continually monitoring performance against goals and must intervene with additional training when an employee is failing to perform, usually before a disciplinary process can be evoked.
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What other types of training usually fall to the department manager and what types of training does HR do?
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Department managers usually train new employees in new procedures, office equipment and technological systems such as data entry. If there are changes to a particular department’s setup, such as new equipment that is going …
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