Week 5 DQ 1
What tasks in Medisoft have you found to be the most challenging so far? What made these tasks challenging? Have you overcome these challenges? If so, how?
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Week 5 DQ 2
You are sitting at your desk entering charges for a patient when you receive a call from the front desk. Patient Angela Diaz has just been seen by the doctor, and she is in the process of checking out. Angela is requesting the following information prior to leaving the office:
The charges for this visit
Angela mailed a check in the amount of $50 to be applied to charges related to her last visit. She wants to know if you received her check and the amount of her current balance.
She needs to schedule two appointments. One appointment is a 15-minute blood pressure check and the other is a routine physical.
In what order would you complete the tasks? How does proper time management assist in the collection process and customer service?
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