Assignment Overview
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Six Sigma for Healthcare – A Better Hospital in Five Days
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Case Assignment
You are attending a general meeting with management to discuss proposed changes in the Quality Assurance program secondary to a “never event” occurring in your organization [you can consider any never event offered by the AHRQ]. After the presentation and during a question and answer period, several nurses indicate that the “never event” occurred because of inadequate staffing. Several surgeons joined the nursing staff in these allegations.
What would your response be to their statements?
Discuss what a "never event" is.
Discuss what never event occurred that was discussed at this meeting. You must pick one never event such as wrong site surgery, wrong medication given, wrong blood transfusion given, etc.
Discuss how you would go about examining the validity of their statements.
What measures you would implement on an ongoing basis to prevent a recurrence of the "never event".In this module, you also learned about 4 approaches to quality assurance- TQM, CQI, Lean & Six Sigma.
Which of these approaches would lend to preventing a “never event”? Justify your answer.Assignment Expectations
Please support your position with adequate references in a 4-6 page paper (This does not include the title or reference page).
Document Preview:
Introduction to Quality Assurance and Quality Management Methods Required Reading Cantrell, S. (2016). Tooling up to prevent never events. Northfield: Healthcare Purchasing News. Dimsdale, J. E. (2017). Assuring quality health care outcomes: lessons learned from car dealers? Patient Related Outcome Measures, 8, 1–6. HYPERLINK “http://doi.org/10.2147/PROM.S116766” http://doi.org/10.2147/PROM.S116766 Gleeson H, Calderon A, Swami V, et al. (2016). Systematic review of approaches to using patient experience data for quality improvement in healthcare settings. BMJ Open 2016;6:e011907. doi: 10.1136/bmjopen-2016-011907 Ha, C., McCoy, D. A., Taylor, C. B., Kirk, K. D., Fry, R. S., & Modi, J. R. (2016). Using Lean Six Sigma methodology to improve a mass immunizations process at the United States Naval Academy. Military Medicine, 181(6), 582-588. HYPERLINK “doi:10.7205/MILMED-D-15-00247” doi:10.7205/MILMED-D-15-00247 Health and medicine – health organization and management; University of Malta details findings in health organization and management (continuous quality improvement in a Maltese hospital using logical framework analysis). (2017). Health & Medicine Week, , 5215. Retrieved from HYPERLINK “https://search.proquest.com/docview/1861925112?accountid=28844” https://search.proquest.com/docview/1861925112?accountid=28844 Kozusko, S. D., Elkwood, L., Gaynor, D., & Chagares, S. A. (2016). An innovative approach to the surgical time out: A patient-focused model. Association of Operating Room Nurses. AORN Journal, 103(6), 617-622. HYPERLINK “doi:http://dx.doi.org/10.1016/j.aorn.2016.04.001” doi:http://dx.doi.org/10.1016/j.aorn.2016.04.001 Lee, S. L. (2017). The extended surgical time-out: does it improve quality and prevent wrong-site surgery?. Issues, 2016. Lee, T. (2016). Lean and Six Sigma: these process improvement strategies from the business world can be used effectively in your office. Contemporary OB/GYN, 61(6), 28-35. Mudiwa, L. (2016). Group to use…
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