Office communication must be direct, sincere, and accurate. Communication must also be done in a way that creates value for the patient (or customer). Identifying bad communication will help show steps that should not be taken in the future.
You are training a new member of the medical team. Your boss has stressed to you that it is important for all new employees to understand ineffective communication and its outcomes.
Give 2 examples of ineffective communication that could result in bad customer service in a medical office. Discuss strategies for overcoming perceived service issues.
© BrainMass Inc. brainmass.com March 21, 2019, 8:32 pm ad1c9bdddf
https://brainmass.com/health-sciences/health-care-ethics/ineffective-communication-in-a-medical-office-338507
Solution Preview
Example 1. A patient is led to the exam room and told to undress, so the doctor can perform an examination. The patient is left waiting for over an hour. Finally, the physician comes in, leading a patient that requires a special procedure that can only be done in that room. This leads to embarrassment for both the waiting patient and the physician.
Essay Due Soon? Let Our Experts Help You Beat the Deadline!
Tell us about your assignment and we will find the best writer for your paper. Our Essay writing service covers over 243 courses and programs, catering to your specific needs.
Write My Essay For Me!Example 2. A young college graduate who has not yet landed a job in the designated career works part time in a restaurant with low wages. The student learned of a recent part time opportunity to work in an after school sports program for youth, requiring climbing skills. As a condition of …
Can You Do My Homework for Me?
YES, ⚡ Experience the brilliance of our essay writers from the US, UK, Canada, or Australia by entrusting us with your next essay.
NursingEssayHub.com is a distinguished ONLINE ESSAY WRITING AGENCY that specializes in offering expert writing help and assistance to students across all academic levels. With a team of highly skilled writers and editors boasting years of academic writing experience, we are fully equipped to guide you throughout the entire process, from selecting the perfect topic for your paper to completing a thorough literature review and delivering a well-formatted final draft.
ORDER A SIMILAR ESSAY WRITTEN FROM SCRATCH at : https://nursingessayhub.com/
